Privacy Policy

1. Introduction

1.1 The mention “Our website” in this document refers to: tipalais.com
1.2 We are committed to protecting the privacy of our website visitors and service users.
1.3 This policy applies when we act as a controller for the processing of personal data of visitors to our website and users of services; in other words, when we determine the purposes and means of processing such data.
1.4 We use cookies on our website. To the extent that these cookies are not strictly necessary for the provision of our website and our services, we will ask you to consent to the use of cookies.
1.5 Our website incorporates privacy controls that affect your personal data. By using privacy controls, you can receive direct marketing communications and limit the posting of your information. You can access privacy controls through our DGPR Center.
1.6 In this policy, “we”, “our” and “our” refer to tipalais.com. For more information about us, see section 13.

2. Credit

2.1 This document was created using a template from SEQ Legal (https://seqlegal.com).

3. How we use your personal data

3.1 In this section 3, we have defined:
(a) the general categories of personal data that we may process;
(b) in the box for personal data that we do not obtain directly from you, the source and specific categories of that data;
(c) the reasons why we may process personal data; and
(d) the legal bases of the processing.
3.2 We may process data about your use of our website and our services (“usage data”). Usage Data may include your IP address, geographic location, browser type and version, operating system, referral source, pageviews and browsing routes, as well as information about the timing, frequency and pattern of your service. The source of the data is Google Analytics and JetPack. This use can be processed for the purpose of analyzing the use of the site and the services.
3.3 We may process your account data (“account data”). Account data may include your name and email address. The source of the account data is you. Account data may be processed for the purpose of operating our website, providing our services, ensuring the security of our website and services, and maintaining our databases. The legal basis for this processing is granted, or to your interests, and to the use of the contract.
3.4 We may process your information in your personal profile on our website (“profile data”). Profile data may include your name, address, phone number, email address, profile photos, gender, date of birth, relationship status, interests and hobbies, educational details, and employment details. Profile data may be processed for the purpose of enabling and monitoring your use of our website and services. The legal basis for this processing is for law enforcement or law enforcement purposes.
3.5 We may process your personal data provided in connection with the use of our services (“service data”). The source of the data service is you. Service data may be processed for your service, to provide our services, to ensure the security of our website and our services, and to maintain your networks. The legal basis for this processing is for the purposes of this contract or the performance of the contract.
3.6 We may process information that you post on our website or through our services (“Post Data”). Posting may be processed for the purpose of enabling such posting and the administration of our website and services. The legal basis for this processing is for the purposes of this contract or the performance of the contract.
3.7 We may process the information contained in any inquiry you submit to us regarding goods and / or services (“survey data”). Survey data may be processed for the purpose of offering, marketing and selling relevant goods and / or services to you. The legal basis for this processing is consent.

3.8 We may process information relating to our customer relationships, including customer contact information (“customer relationship data”). Customer relationship data may include your name, employer, job title or position, contact details, and information contained in communications between us and you or your employer. The source of customer relationship data is you or your employer. Customer relationship data may be processed for the purpose of managing our relationships with customers, communicating with customers, keeping records of such communications and promoting our products and services to customers. The legal basis for this processing is consent OR our legitimate interests, namely [the proper management of our customer relationships.
3.9 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and / or through our website (“transaction data”). Transaction data may include your contact details, card details, and transaction details. Transaction data may be processed for the purpose of providing the goods and services purchased and for keeping appropriate records of such transactions. The legal basis for this processing is the performance of a contract between you and us and / or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and our activities.
3.10.1 We may process the information you provide to us for the purpose of subscribing to our email notifications (“notification data”). Notification data may be processed for the purpose of sending you relevant notifications. The legal basis for this processing is consent OR the performance of a contract between you and us and / or taking steps, at your request, to enter into such a contract.
3.10.2 We may process the information you provide to us for the purpose of subscribing to our newsletters (“newsletter data”). Bulletin data may be processed for the purpose of sending you newsletters. The legal basis for this processing is consent.
3.11 We may process information contained in or related to any communication you send to us (“correspondence data”). Correspondence data may include communication content and metadata associated with the communication. Our website will generate metadata associated with communications made using the website contact forms. Correspondence data may be processed for the purpose of communicating with you and recording data. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and our activities and communications with users.
3.12 We may process all of your personal data identified in this policy as necessary for the establishment, exercise or defense of legal claims, whether in legal proceedings or in administrative or extrajudicial proceedings. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
3.13 We may process any of your personal data identified in this policy when necessary to obtain or maintain insurance coverage, manage risk or obtain professional advice. The legal basis for this processing is our legitimate interests, namely the adequate protection of our business against risks.
3.14 In addition to the specific purposes for which we may process your personal data set out in this section 3, we may also process your personal data when such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
3.15 Please do not provide us with the personal data of another person, unless we instruct you to do so.

4. Provide your personal data to others

4.1 We may disclose your personal data to any member of our company to the extent that is reasonably necessary for the purposes and on the legal basis, set out in this policy. For more information about us, see section 13.

4.2 We may disclose your personal data to our insurers and / or professional advisers to the extent that is reasonably necessary to obtain or maintain insurance cover, manage risks, obtain professional advice or establish, exercise or defend legal claims. , whether in court. procedure or in an administrative or extrajudicial procedure.
4.3 We may disclose certain elements of your personal data to our suppliers or subcontractors to the extent reasonably necessary for the performance of a service or contract between you and us and / or take steps, at your request, to perform a such service or enter into a contract.
4.4 Financial transactions relating to our website and services are OR may be processed by our payment service providers. We will only share transaction data with our payment service providers to the extent necessary for the processing of your payments, the reimbursement of those payments, and the processing of complaints and inquiries relating to such payments and refunds. You can find information about the privacy policies and practices of payment service providers on their website.
4.5 We may disclose your query data to one or more of these selected third party suppliers of goods and services identified on our website for the purpose of enabling them to contact you so that they can offer, market and sell relevant goods to you. and / or services. Each of these third parties will act as the data controller relating to the survey data that we provide to them; By contacting you, each of these third parties will provide you with a copy of their own privacy policy, which will govern that third party’s use of your personal data.
4.6 In addition to the specific disclosures of personal data set out in this section 4, we may disclose your personal data when such disclosure is necessary to comply with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data when such disclosure is necessary for the establishment, exercise or defense of legal claims, whether in legal proceedings or in administrative or extrajudicial proceedings.

5. International transfers of your personal data

5.1 In this section 5, we provide information on the circumstances under which your personal data may be transferred to countries outside the European Economic Area (EEA).
5.2 The European Commission has taken an “adequacy decision” regarding the data protection laws of a list of countries. Transfers to any of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission OR the use of binding corporate rules.
5.3 You acknowledge that personal data which you submit for publication on our website or on our services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of this personal data by others.

6. Retain and delete personal data

6.1 This section 6 sets out our data retention policies and procedures, which are designed to help us comply with our legal obligations with respect to the retention and deletion of personal data.
6.2 Personal data that we process for any purpose should not be kept longer than necessary for that purpose or for those purposes.

6.3 We will store your personal data as follows:
(a) usage data: will be kept indefinitely after initial submission (b) account data: will be kept after the initial submission as long as you have an account on our site (c) profile data: will be kept after initial submission as long as you have an account on our site (d) service data: will be retained for a minimum period of ten years after their initial submission and a maximum period of ten years after their initial submission will comply with financial laws local (e) publication data: will be retained after initial submission as long as you have an account on our website f) survey data: will be retained indefinitely after initial submission (g) customer relationship data : will be kept indefinitely after the initial sending (h) the transaction data: will be kept for a minimum period of ten years after their initial submission and a maximum period of ten years s after their initial submission will comply with local financial laws (i) notification data: will be retained indefinitely after initial submission until you unsubscribe (j) newsletter data: will be retained indefinitely after initial submission until ” that you unsubscribe (k) the correspondence data: will be kept indefinitely after their initial submission
6.4 In some cases, it is not possible for us to specify in advance the periods for which your personal data will be kept. In such cases, we will determine the retention period based on the local laws of the country where our company is registered OR your right to “be forgotten” (if not at odds with the local laws of the country where our company is located. recorded).
6.5 Notwithstanding the other provisions of this Section 6, we may retain your personal data when such retention is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another Physical person.

7. Amendments

7.1 We may update this policy from time to time by posting a new version on our website.
7.2 You should check this page occasionally to ensure that you are happy with any changes to this policy.
7.3 We may notify you of changes to this policy by email or through the private messaging system on our website, but we strongly recommend that you check this page occasionally to ensure that you are satisfied with any changes to this policy. .

8. Your rights

8.1 In this Section 8, we have summarized the rights you have under data protection law. Some rights are complex and not all details have been included in our summaries. Accordingly, you should read the relevant laws and guidelines from regulatory authorities for a full explanation of these rights.
8.2 Your main rights under data protection law are:
a) the right of access;
(b) the right to rectification;
c) the right to erasure;
(d) the right to restrict processing;
e) the right to object to processing;
f) the right to data portability;
g) the right to lodge a complaint with a supervisory authority; and
h) the right to withdraw consent.
Please consult our DGPR Center for more information.
8.3 You have the right to confirm whether or not we are processing your personal data and, if so, to access the personal data, as well as certain additional information. This additional information includes details on the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. If the rights and freedoms of others are not affected, we will provide you with a copy of your personal data. The first copy will be provided free of charge, but additional copies may be chargeable. Obviously unfounded or excessive requests may also be subject to reasonable costs. You can access your personal data by visiting [URL] when you are logged in to our website.
8.4 You have the right to have any inaccurate personal data about you corrected and, taking into account the purposes of the processing, to have incomplete personal data about you.

8.5 In certain circumstances, you have the right to have your personal data erased without undue delay. These circumstances include: personal data is no longer necessary for the purposes for which it was collected or processed; you withdraw your consent to the consent-based processing; you object to processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data has been unlawfully processed. However, there are exclusions from the right to erasure. The general exclusions include cases where processing is necessary: ​​to exercise the right to freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defense of legal claims.
8.6 In certain circumstances, you have the right to restrict the processing of your personal data. These circumstances are as follows: you dispute the accuracy of the personal data; the processing is illegal but you object to the erasure; we no longer need the personal data for the purposes of our processing, but you need the personal data for the establishment, exercise or defense of legal claims; and you have objected to the processing, pending verification of this objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only process it with your consent; for the establishment, exercise or defense of legal claims; for the protection of the rights of another natural or legal person; or for reasons of significant public interest.
8.7 You have the right to object to the processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease processing personal information unless we can demonstrate compelling legitimate grounds for the processing which exceeds your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.
8.8 You have the right to object to the processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will stop processing your personal data for this purpose.
8.9 You have the right to object to the processing of your personal data for scientific or historical research purposes or for statistical purposes for reasons related to your particular situation, unless the processing is necessary for the performance of tasks of public interest.
8.10 Insofar as the legal basis for the processing of your personal data is:
(a) consent; or
(b) that the processing is necessary for the performance of a contract to which you are a party or to take measures at your request before entering into a contract,
and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would infringe the rights and freedoms of others.
8.11 If you believe that our processing of your personal information violates data protection laws, you have the legal right to lodge a complaint with a supervisory authority responsible for data protection. You can do this in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
8.12 Insofar as the legal basis for processing your personal information is consent, you have the right to withdraw this consent at any time. The withdrawal will not affect the legality of processing prior to the withdrawal.
8.13 You may exercise all of your rights in relation to your personal data by giving us written notice, in addition to the other methods specified in this Section 8.

9. About cookies

9.1 A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

9.2 Cookies can be “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its expiration date, unless deleted by the user beforehand. expiration date; however, a session cookie will expire at the end of the user’s session, when the web browser is closed.
9.3 Cookies generally do not contain any information that can personally identify a user, but the personal information that we store about you may be linked to information stored and obtained from cookies.

10. Cookies that we use

10.1 We use cookies for the following purposes:
(a) authentication – we use cookies to identify you when you visit our website and navigate our website – more information here
(b) status – we use cookies to help us determine whether you are logged into our website – more information here
(c) personalization – we use cookies to store information about your preferences and to personalize the site for you – more information here
(d) security – we use cookies as part of the security measures used to protect user accounts, including preventing the fraudulent use of login credentials, and to protect our website and services in general – more information here
(e) advertising – we use cookies to help us display advertisements that are of interest to you – more information here
(f) analytics – we use cookies to help us analyze the use and performance of our website and services – more information here
(g) cookie consent – we use cookies to store your preferences regarding the use of cookies more generally – more information here

11. Cookies used by our service providers

11.1 Our service providers use cookies and these cookies may be stored on your computer when you visit our website.
11.2 We use Google Analytics to analyze the use of our website. Google Analytics collects information about the use of the website by means of cookies. The information collected about our website is used to create reports on the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/
11.3 We use Jetpack to analyze the use of our website. Jetpack collects information about the use of the website by means of cookies. Information collected about our website is used to create reports on the use of our website. Jetpack’s privacy policy is available at: https://jetpack.com/support/privacy/
11.4 Cookies from other service providers – are described here

12. Manage cookies

12.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing this vary from browser to browser, and from version to version. However, you can get updated information on blocking and deleting cookies through these links:
(a) https://support.google.com/chrome/answer/95647?hl=fr (Chrome);
(b) https://support.mozilla.org/fr-FR/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
12.2 Blocking all cookies will have a negative impact on the usability of many websites.
12.3 If you block cookies, you will not be able to use all the features of our website.

13. Our contact details

Company name: SAS TIPALAIS
Legal form: SAS
Tipalais is registered as bed and breakfast under N ° 416 11 03 H with the Mairie de St Pierre de La Réunion / siren 894 711 027 RCS Saint-Pierre de la Réunion
Address: 80 Allée Nelson Mandela
Phone: 0692 75 24 21
Email: tipalais@tipalais.com
Website: https://tipalais.com

14. Data controller

14.1 The contact details of our data controller are:

Name: Benoit FRANSORET
Address: 80 Allée Nelson Mandela
Phone: 0692 75 24 21
Email: tipalais@tipalais.com
Website: https://tipalais.com

15. Accommodation
Our website has a Secure Sockets Layer (SSL) Certificate attached to its tipalais.com domain and is hosted on a server secured by:

OVH SAS
Telephone: +33 (0) 8 99 70 17 61
Site: www.ovh.com
E-mail: partner@ovh.net
Headquarters: 2 rue Kellermann BP 80157 59100 Roubaix, France

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